Shipping Policy
Shipping Policy °❀.ೃ࿔*
Domestic Shipping (Australia)
Processing Time:
All orders are processed and shipped on Mondays.
Shipping Rates & Delivery Estimates:
- Standard Shipping: $10 AUD (3–5 business days from dispatch)
- Express Shipping: $15 AUD (1–2 business days from dispatch)
- Free Standard Shipping on orders over $200 AUD
Please note that delivery times are estimates and may vary depending on your location. Delays can occasionally occur during peak periods.
International Shipping
Processing Time:
All orders are processed and shipped on Mondays.
Shipping Rates & Delivery Estimates:
- International Shipping: $35 AUD (7–21 business days from dispatch)
Please note that delivery timeframes are estimates and may vary depending on destination and customs processing.
Customs, Duties & Taxes
Sunflower Avenue is not responsible for any customs fees, duties, or taxes applied to your order. These charges are the responsibility of the customer and may be required upon delivery.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number.
Tracking will become active within 24 hours.
Shipping Address
Please ensure all shipping details are correct at checkout.
If you notice an error, contact us immediately at hello@sunfloweravenue.com.au.
- If your order has not yet shipped, we will do our best to update your details.
- Once dispatched, we are unable to make changes to the delivery address.
Missing or Lost Packages
Sunflower Avenue is not liable for packages that are lost or stolen once marked as delivered by the carrier.
If your package is missing, please contact the shipping provider directly to lodge an enquiry.
Returns & Exchanges
Please refer to our Returns & Exchanges Policy for more information.
Contact Us
If you have any questions, feel free to reach out at hello@sunfloweravenue.com.au.
Our team is available Monday to Friday, 9am–5pm.